Last revised January 1, 2021
Information Collection and Use
Two types of information may be collected when you visit any of our web sites, information that you knowingly provide us (called personally identifiable information), and information that is obtained from your visit but is not directly associated with you (called non-personally identifiable information).
When you sign up to use one or more of our services, ask a question or purchase merchandise, we may specifically ask for information about you, including, but not limited to name, address, telephone number, e-mail address. This information is used to fulfill the services you requested or to improve our web site offerings to you and users like you. In the normal course of using Dallas Janitorial Services web sites we may collect information about your habits and usage of our sites. This non-personally identifiable information is collected without any direct association with you specifically.
Information Sharing and Disclosure
Agents, employees and contractors of Dallas Janitorial Services, who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy and the high standards of the company.
We routinely use the non-personally identifiable information that we collect to improve the design and content of our sites and to enable us to personalize your Internet experience. We also may use this information to analyze site usage, as well as to offer products, programs, or services to you or other users like you.
| Information Type | Source | Purpose | Third-Party Sharing |
|---|---|---|---|
| Direct Identifiers (Customer Name, Postal Address, Phone Number- E-mail Address) | Provided directly by customer | · Maintaining and servicing your account · Providing customer service · Processing and fulfilling your orders · Processing payments on your orders · Fulfilling customer rewards · Advertising and marketing our products to you · Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity | · Product creation and order fulfillment vendors · Customer service providers · Marketing and advertising services · Appointment scheduling services · Surveys, sweepstakes, and contests · Payment and chargeback processors · Mailing and shipping services |
| Identity Verification Information (Government-issued ID, Driver License) | Provided directly by customer | · Identify verification as needed to protect against deceptive, fraudulent or illegal activity | · None |
| Household Information (Family Member names, date of birth and/or age) | Provided directly by customer | · Maintaining and servicing your account · Processing and fulfilling your orders · Fulfilling customer rewards | · Product creation and order fulfillment vendors · Appointment scheduling services |
| User-generated content (including photos) | Provided directly by customer | · Processing and fulfilling your orders · Providing customer service · Providing you customized product recommendations · Helping you tag and organize your photos · Analytics to improve our products and services | · Product creation and order fulfillment vendors · Marketing and advertising service providers |
| Payment information (credit card information, only last four digits are stored, checks) | Provided directly by customer | · Processing payments on your orders · Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity | · Customer service providers · Payment and chargeback processors · Fraud prevention and site security |
| Purchase information (purchase date, purchase totals, product types) | Provided directly by customer | · Providing customer service · Processing and fulfilling your orders · Processing payments on your orders · Analytics to improve our products and services · Advertising and marketing our products to you | · Product creation and order fulfillment vendors · Customer service providers · Payment and chargeback processors |
| Digital Identifiers (IP Address, Cookies, Website Browsing and Interaction Activity, Other Device or Browser Identifiers) | Collected indirectly from customer’s browser or device | · Enhancing your user experience · Analytics to improve our products and services · Advertising and marketing our products to you · Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity | · Marketing and advertising service providers · Website performance and analytics vendors · Fraud prevention and site security |
| Website login credentials | Provided directly by customer | · Maintaining and servicing your account · Providing customer service · Processing and fulfilling your orders · Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity | · None |
| Inferences about customer preferences and characteristics | Inferred from information provided by customer and information collected indirectly from customer’s browser or device | · Enhancing your user experience · Analytics to improve our products and services · Advertising and marketing our products to you | · Marketing and advertising service providers · Website performance and analytics vendors |
Uses of E-Mail Addresses
Dallas Janitorial Services may periodically send promotional e-mail. If you are asked for your e-mail address and not given the opportunity to opt-out of receiving additional information, then the e-mail address is to be used for the specific service you requested only and will be deleted when you request the service be discontinued. You may request discontinuation of e-mail messages by sending such requests by e-mail to privacy@dallasjanitorialservices.com.
Collection of Information by Third-Party Sites and Sponsors
Sometimes dallasjanitorialservices.com web sites may contain links to various other sites not owned and operated by Dallas Janitorial Services. While we encourage other site developers to adopt privacy policies that build user’s trust and confidence, we are not responsible for the privacy practices or the content of web sites either linked to our sites or to which we link. Visitors should consult the other sites’ privacy policies, as we have no control over the information that is submitted to, or collected by, these third parties.
Social Media
If you log into your account or access our websites with any of our brands through a social media site, we will also have access to certain information from that site, such as your name, account information and profile photo, in accordance with the site’s account verification procedures. Also, if you interact with content on our social media profiles (for example, if you “like” or share a post from our brand’s Facebook, LinkedIn, Twitter, or Instagram accounts), those social media sites may share information about you with us, including your public profile, e-mail address and friend list. If you choose to “like” or share content, information about you may be publicly displayed on the social network, depending on your privacy settings. You should review the privacy policy of that social media site and check your privacy settings through that site. If you post information on a social media or another third-party service that references our brands or our products and services (e.g., via a Twitter hashtag), we may publish your post on our social media accounts or websites.
Use of Cookies
Cookies are small text files that may be placed on your computer’s hard drive by our servers to identify your computer. Cookies we may place are only read by the server that placed them there and are unable to execute any code or virus. We may use cookies to recognize you when you visit our sites, to personalize your experience and generally to serve you better. For example, if you enter your name, address, telephone number, email address, zip code or other personally identifiable information on one of our forms, such information may be, but is not necessarily always, stored in a cookie so you do not have to enter this information again.
Cookie Options
If you don’t want our Sites and Apps to collect information using Cookies, you can change your web browser settings to reject Cookies from the site or to alert you before a cookie is placed on your computer. Each browser is different, so you should check your browser’s “Help” menu to learn how to change your cookie preferences. Please note that cookie-based opt-outs only apply to the specific computer and browser on which the opt-out cookie is applied. If you accept a cookie, you can delete it at any time through your web browser. If you choose not to accept Cookies, though, you will not be able to enjoy all the features available to our registered users.
The Network Advertising Alliance (“NAI”) and the Digital Advertising Alliance (“DAA”) offer opt-out tools to help you manage your choices for participating companies that use Cookies for Interest-Based Advertising and cross-app advertising. For more information about these tools please visit: NAI Opt-Out Page and DAA Opt-Out Page. You can also opt out of Google cookies by installing Google Analytics’ opt-out browser add-on and/or the Google Advertising Cookie out-out browser add-on.
“Do Not Track” is a preference you can set in your web browser to let the sites you visit know that you do not want them collecting information about you. Our sites do not currently respond to “Do Not Track” settings.
IP Addresses
An IP address is a number that is assigned to your computer whenever you’re using the Internet. Web servers automatically identify your computer by its IP address. Dallas Janitorial Services collects IP addresses in our web site logs for the purposes of system administration, to report aggregated information, and to audit the use of our site. When visitors request pages from dallasjanitorialservices.com or other websites we own, our servers log the visitor’s IP address.
Supplemental Notice to California Residents
Effective Date: January 1, 2020
If you are a California resident, California law may apply to how we collect and use your personal information, and what rights you have in some circumstances. The following terms supplement our Privacy Policy and explain the rights of California residents.
For information about what categories of personal information we may collect from our customers, the sources of that information, the purposes for collecting and using that information, and what types of third-party service providers we may share that information with, please see our section titled: Information Collection and Use.
California residents have the following rights:
- The right to request information about personal information that we have collected about that customer in the 12 months preceding the customer’s request (including the categories of information collected, the source of that information, the business purpose of that collection, the categories of third parties with whom that information is shared, and the specific pieces of personal information collected about that particular customer);
- The right to receive requested information in a readily-usable format if provided electronically;
- The right to request that we delete any personal information about the consumer that we have collected (although we may be entitled to retain some information for certain purposes);
- The right to opt-out of “sales” of personal information to third parties, if applicable; and
- The right to freely exercise your rights without being denied goods or services.
We cannot respond to your request to access or delete information unless we are able to both verify your identity or authority to make the request and confirm the personal information relates to you and/or your household. If you have an account on any of our Sites and Apps, we will verify your identity by having you log in to your account. If you do not have an account on our Sites and Apps, we will attempt to verify your request by asking you to provide identifying information that we will match to information in our files. We will only use information you provide in your request for the purpose of verifying your identity or authority to make the request. You can also designate an authorized agent to make a request on your behalf. Your agent will need to provide a Power of Attorney authorizing the agent to act on your behalf, or will need to complete the same verification procedures that would be required for a request submitted by you directly, and provide information that allows us to verify your authorization.
We may deny deletion requests in whole or in part as permitted or required by applicable law. We do not charge a different price or rate or provide a different level or quality of goods or services based on your exercising your CCPA rights. We do not sell personal information.
To exercise your rights under California law with respect to one of more of our brands, please contact Dallas Janitorial Services at (214) 393-6896.
If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, you may request and obtain removal of content or information you have publicly posted on such site. To make such a request, please send an email with the subject line “California Minor Content Removal Request” to legal@dallasjanitorialservices.com. Please specify in your request which website or application your request relates to and the specific information or content that you would like removed. Please note that your request does not ensure complete or comprehensive removal of the content or information, because, for example, some of your content may have been reposted by another visitor to our websites.
Our Commitment to Security
We have established appropriate physical and electronic safeguards to help prevent unauthorized access to our database. Procedures concerning data security are updated as needed to ensure that, and correctly use the information we collect via the Internet. Agents, employees and contractors of Dallas Janitorial Services who have access to personally information are required to protect this information in a manner that is consistent with this Privacy Statement and the high standards of the company. Information about you specifically will not be used for any purpose other than to perform our services you requested from Dallas Janitorial Services.
At Dallas Janitorial Services we are committed to protecting your privacy and personal information.
We place tremendous value on our commitment to excellence in every facet of our business. We may request information from you in order to give the most accurate answers to your questions and the advice you need to find a solution for your business.
If you have questions about the privacy procedures employed at Dallas Janitorial Services, please contact us at privacy@dallasjanitorialservices.com or call us at (214) 393-6896.
Sincerely,
Bill Law
CEO, Dallas Janitorial Services
