Thanks for contacting us!
We'll get back to you as soon as possible. Here's exactly what our sales process looks like so you know what to expect next.
Your DJS roadmap, step by step
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Phone Call
Dallas Janitorial Services will call you to discuss your cleaning requests and schedule an appointment with the appropriate Service Advisor based on your needs.
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On-Site Visit
You will meet with a Service Advisor to do an on-site visit to evaluate the work you are wanting performed. After the meeting, the Service Advisor will have a clear understanding of the work you are wanting performed.
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Cleaning Proposal
Our office will email you a cleaning proposal including a scope of work and price. Once you receive the cleaning proposal via DocuSign (under 2 business days from your on-site visit), please reply to the email so we know you have received it.
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Follow Up
Please review the scope of work to ensure it is exactly what you are looking for. Let us know what needs to happen to get the scope and price into alignment for approval. If you prefer to communicate by email, please let us know.
We want to know your preferred way to communicate and an appropriate date and time to follow up. We follow a progressive follow-up with our proposals — starting with an email, then moving to phone calls. -
Sign Agreement
If both the price and scope of work are what you are looking for, you can sign the cleaning proposal (via DocuSign, or print, sign and email back to sales@dallasjanitorialservices.com).
After the proposal has been signed, the next step is to schedule time with the Service Advisor and cleaning crew to go over all the fine details of cleaning your facility. -
Walk-Through
The Service Advisor will pick up the keys, badges and alarm codes to your facility, go over any areas you want us to pay special attention to, and confirm logistics — where to get cleaning water, where replenishing supplies are stored (toilet paper, hand towels, trash bags, hand soap), where light switches are located, where the dumpster is, and more.
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Customer for Life
After cleaning has been performed, an Account Coordinator will stop by your facility every 30–45 days to ensure you are satisfied. You can have a conversation with them or they can perform a quality control inspection on their own — whichever you prefer.
We constantly inspect our own work to ensure we deliver accordingly. We are in the business of keeping our customers for life.
Who to reach — and when
We want the sales process, the work performed, and ongoing customer service to feel seamless, effortless, fair and professional. Your satisfaction is very important to us.
A few things that help your walkthrough go faster
Gathering a couple of details now means a sharper proposal — and a faster start date — once we connect.
Have a rough scope in mind
Approximate square footage, number of restrooms, and how many nights per week you want service.
Flag any special-attention areas
Glass entrances, executive offices, break rooms, medical spaces — anything that needs extra care.
Know your access logistics
Preferred service window, keys / badges / alarm codes, and the best on-site point of contact.
“Hands down the BEST cleaning services in the Dallas area. Bill and his team always go the extra mile to make sure my business looks it’s best!”
Business Owner, Dallas TX
Need to reach us right now?
☎ Call (214) 778-3689
